At SB Store, we value the trust you place in us when providing your personal information. We are committed to handling your information responsibly, ensuring its security, and using it fairly. Our goal is to be transparent about how we collect, use, and protect your data.

Information We Collect

We collect personal information to enhance our services and improve your experience. The types of data we collect include:

Information You Provide Directly

Name
Phone Number
Address

This data is collected when you create an account on our website or mobile application.

Information Collected Automatically

When you interact with our website or mobile application, we may use cookies and analytic tools to collect:

Browser information
IP address
Clicked hyperlinks

Information from Third Parties

We may also receive information from other legitimate sources, including third parties, publicly available databases, and commercial partners.

How We Use Your Information

We use your personal data to provide and enhance our services, personalize your experience, and ensure the security of our platform. This includes:

Processing and fulfilling your orders
Communicating about your requests
Managing accounts and customer service inquiries
Running promotions, contests, and surveys
Enhancing website and app functionality
Sending updates about products, services, and promotions
Responding to feedback and reviews
Preventing fraud and ensuring security

Your information will only be used as necessary to support our business operations.

Sharing of Personal Information

SB Store prioritizes the protection of your personal data. However, we may share information with third parties if required by law or to support business operations such as fraud prevention, legal compliance, and marketing activities.

Mobile App Location Tracking

Background Location Access

Our app may access your location even when not in active use. This helps provide location-based features such as order tracking, delivery options, and inventory updates.

Purpose of Location Data

We use background location data to:

Track orders and delivery personnel
Optimize inventory management
Personalize user experience

We do not sell or share this data with third parties for marketing purposes.

Opting Out

You can manage location permissions in your device settings. However, disabling background location access may affect certain features.

Data Retention

Location data is retained for 365 days and used solely for the purposes outlined in this policy.

Contact and Complaints

For any questions or concerns regarding our Privacy Policy, please visit the FAQ section on our website. You can also reach out via our Contact Us page to email or call our customer support team.

We are committed to safeguarding your personal information and ensuring a secure shopping experience at SB Store.